FAQs

For half sizes should I go up or down in size?
If you are a half size, go up. For example, 8.5 wear a size Medium. They will loosen up and mold to your foot as you wear them.

How long will it take to receive my slides?
Upon ordering it will take 5-7 business days for your slides to arrive. They will be shipped via FedEx and you will get a confirmation email when they are shipped.

Where do the shirts come from?
We get the shirts from donations, and from used clothing stores in the USA. We ensure that they are unique and well curated prints to get you Slides with the most personality.

Can I buy Starch Slides in person?
Right now we are only online but we have pop-ups and trunk shows planned so join our email list or follow us on IG @starchslides to stay in the loop!

How many slides does one shirt make?
On average one shirt makes, 1 small slide, 2 medium slides and 1 large slide.

What is your return policy?
We offer exchanges within 2 weeks of purchase on unworn, unused slides; or you can get store credit. Due to the limited run and exclusivity of each slide we cannot offer full refunds at this time. To exchange, please email info@starchslides.com with which other pair or size you need. We will hold it for you and send it to you when we receive your original slides. Please ship returns to: 
Shannon Crowley
186 Wilson Ave
#1L
Brooklyn, NY
11237

Are the slides vegan?
Yes they are! They are made with the best quality vegan materials to keep quality the best possible while protecting the animals. 

Are Starch Slides waterproof?
Starch Slides are not waterproof, the fabric can be protected by spraying with Scotch Guard. You can keep them in good shape longer by keeping them dry, especially the fabric. 

How do I clean my Slides?
A damp cloth can remove dirt from the cotton or leather upper of your Starch Slides. We also recommend mixing a little laundry detergent with water in a small cup and use an old toothbrush to gently brush your Slides.

Where are Starch Slides made?
Starch Slides are designed in Brooklyn, sourced in the USA, and manufactured in China by a small factory that is run by women. We work closely with the factory to ensure safe working standards and the highest quality. 

OTHER QUESTIONS

Still have other questions? We are more than happy to assist you with any questions you may have. Please email us at info@starchslides.com


Due to the uniqueness of every shoe we cannot guarantee your slide will be the exact one photographed, but it will be from the same shirt and very similar.